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AI Chatbot
A chatbot trained on your menu, products, policies and opening hours. It answers instantly on your website, takes simple requests, and hands complex conversations to your team with the context attached.
The problem
Opening hours, allergens, delivery areas, order status, returns. Each answer takes a minute, but together they take hours — and customers who message after closing wait until morning. The AI Chatbot answers routine questions from your own content and lets your team focus on the conversations that need a person.
Features
Menus, product pages, FAQs and policies become the chatbot's knowledge — it answers from them, not from guesswork.
When a question is outside its knowledge or a customer asks for a person, the conversation passes to your team with the full transcript.
A branded chat window that matches your site and works on every device.
Replies in the customer's language, including French and English.
Check order status or availability through connected systems, with permissions you control.
See what customers ask most, where answers were missing, and what to add next.
Workflow
A customer asks on your website.
The chatbot finds the answer in your content or systems.
It answers clearly, with a link to the source.
Anything complex goes to your team with context.
Business benefits
Customers get a reply in seconds, at any hour.
Your team handles the conversations that genuinely need them.
Responses are grounded in your own content and show their source.
Integrations
Integrations with third-party systems are scoped per project.
FAQ
It is instructed to answer only from your content and to say when it doesn't know. We test it against real customer questions before it goes live.
Book a demo focused on your business. We'll show the product as it is today and be clear about what's included.
A Paris team — support in English & French