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Logistics and field services
A concept for a mobile app that replaces paper job sheets with checklists, photos and signatures — and still works in a basement with no signal.
Concept project
A worked design exploration, not a client engagement. The business described is hypothetical and no results are claimed.
The challenge
Picture a maintenance company whose technicians carry paper job sheets. Office staff re-type them at the end of the day, photos are sent by messaging apps, and customers wait days for a report.
Approach
Spend days with technicians to understand real conditions.
Design sync so every job can be completed without connectivity.
Large targets, minimal typing and voice notes.
Sync completed jobs to the existing ERP via its API.
Solution design
Downloaded in the morning, with addresses and history.
Structured checklists with photo evidence per step.
On-screen signature and an emailed PDF report.
Completed jobs appear for review before invoicing.
Goals we would measure against
Design goals for a concept — not results from a real deployment.
Restaurants
A concept for replacing paper tickets, three separate tills and a weekly spreadsheet with a shared POS, kitchen display and group reporting.
Wholesale and distribution
A concept for reading supplier invoices automatically, matching them to purchase orders, and sending only the exceptions to a person.
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